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<h2 id="isPasted" style="box-sizing: border-box; font-size: 1.5rem; font-weight: 300; line-height: 2.0625rem; margin: 1.25rem 0px 2.5rem; padding: 0px; font-family: arial, helvetica, sans-serif; color: rgb(51, 71, 91); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">While we&apos;re sad to see you go, we will respectfully honor a request to delete Personal Information.</h2><p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please submit request to <a href="mailto:hello@mysimplepetlab.com" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);">Hello@MySimplePetLab.com</a>, or call 1-833-PET-TEST&#xA0;(1-833-738-8378). If there is something we didn&#x2019;t do well, please don&#x2019;t hesitate to share so we can learn from the experience and maybe help make it right.<p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Note that any personally identifiable information provided is subject to the MySimplePetLab <a href="https://mysimplepetlab.com/privacy-policy/" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);" target="_blank">Privacy Policy</a>. The Privacy Policy is part of and incorporated into the MySimplePetLab <a href="https://mysimplepetlab.com/terms-conditions/" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);" target="_blank">Terms &amp; Conditions</a>.<p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Additional Questions?&#xA0;E<a href="http://mysimplepetlab.com/" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);" target="_blank"></a>mail <a href="mailto:hello@mysimplepetlab.com" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);">Hello@MySimplePetLab.com</a>, or call us at 833-738-8378.

Please submit request to Hello@MySimplePetLab.com, or call 1-833-PET-TEST (1-833-738-8378). If there is something we didn’t do well, please don’t hesitate to share so we can learn from the experience and help make it right.

How Do I Delete My Account?

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About MySimplePetLab

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What Information is Required to Set Up My Pet's Care Team?

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My Dashboard

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How Do I Activate My Test and Collect Sample?

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Will My Pet's Poop Sample Stay Fresh?

Do I Need to Answer the Symptom Survey Questions?

Sample Collection & Activation

What's Included in the Routine Stool Test Kit?

How Do I Collect Stool Sample?

Is a Fresh Stool Sample Needed?

Trouble Collecting Sample for Stool Test

How accurate is the Routine Stool Test?

What Is A “Hookworm Antigen” Test?

Why Does My Pet Need A Stool Test?

When Should I Stool Test My Pet?

Do Raw Fed Pets Need Stool Tests?

How Long Does It Take For Stool Results?

Stool Facts

Can I Order a PCR and/or FEC Instead of a Routine Stool Test?

Stool PCR Testing FAQ

Stool Fecal Egg Count (FEC) FAQ

Stool PCR & FEC Upgrades

Roundworms In Dogs

Hookworms In Dogs

Tapeworms In Dogs

Whipworms In Dogs

Coccidia In Dogs

Giardia In Dogs

Salmonella In Dogs

Campylobacter In Dogs

Parvovirus In Dogs

Distemper Virus In Dogs

Cryptosporidium In Dogs

Dog Stool Learning Center

Roundworms In Cats

Hookworms In Cats

Tapeworms In Cats

Whipworms In Cats

Coccidia In Cats

Giardia In Cats

Campylobacter In Cats

Salmonella In Cats

Parvovirus In Cats

Cryptosporidium In Cats

Toxoplasma In Cats

Tritrichomonas In Cats

Cat Stool Learning Center

What To Do After Receiving Your Pet's Stool Test Results

Understanding Negative Results When You've Seen Worms

Stool Results & Next Steps

Routine Stool Test

What Does The Ear Infection Dog Test Look For?

What Does The Ear Infection Cat Test Look For?

What's Included in the Ear Infection Test Kit?

How Do I Collect Sample for Ear Infection Test?

Trouble Collecting Sample for Ear Infection Test

How Accurate Is The Ear Infection Test?

Does My Pet Need An Ear Infection Test?

When Should I Use An Ear Infection Test?

Will The Ear Infection Test Be Able To Detect Ringworm?

How Long Does It Take For Ear Infection Results?

Ear Infection Facts

Epithelial Cells In Dog Ears

Yeast In Dog Ears

Bacteria In Dog Ears

White Blood Cells In Dog Ears

Red Blood Cells In Dog Ears

Ear Mites and Mite Eggs In Dog Ears

Ear Mites In Dogs

Bacteria & Yeast Infections in Dogs

Dog Ear Infection Learning Center

Epithelial Cells In Cat Ears

Yeast In Cat Ears

Bacteria In Cat Ears

White Blood Cells In Cat Ears

Red Blood Cells In Cat Ears

Ear Mites and Mite Eggs In Cat Ears

Ear Mites In Cats

Bacteria & Yeast Infections in Cats

Cat Ear Infection Learning Center

My Pet's Ear Infection Test Is Positive!

My Pet's Ear Infection Test Is Negative!

Ear Infection Results & Next Steps

Ear Infection Test

What Does The Skin & Itch Test Dog Look For?

What's Included in the Skin & Itch Test Kit?

How Do I Collect Sample for Skin & Itch Test?

Trouble Collecting Sample for Skin & Itch Test

How Accurate Is The Skin & Itch Test?

When Should I Use The Skin & Itch Test?

Does My Pet Need A Skin & Itch Test?

How Long Does It Take For Skin & Itch Results?

Skin & Itch Facts

Epithelial Cells On Dog Skin

Yeast On Dog Skin

Bacteria On Dog Skin

White Blood Cells On Dog Skin

Red Blood Cells On Dog Skin

Skin Mites and Mite Eggs On Dog Skin

Bacteria And Yeast Infections in Dogs

Dog Skin & Itch Learning Center

My Pet's Skin Test Is Positive!

My Pet's Skin Test Is Negative!

Skin & Itch Results & Next Steps

Skin & Itch Test

Can I Still Use My ClueJay Test?

Can I Upgrade to a Hookworm FEC with a ClueJay Test?

Can I Upgrade to Giardia and/or PCR Testing with a ClueJay Test?

ClueJay Customers

MySimplePetLab Tests

How Do I Register My Care Kit?

When Would I Use A Diarrhea Care Dog Kit?

What Products Are Included In The Diarrhea Care Dog Kit?

Can I Use The Diarrhea Care Dog Kit For My Puppy?

How Long Will The Diarrhea Care Dog Kit Last?

Diarrhea Care Dog Kit​

When Would I Use An Ear Care Dog Kit?

What Products Are Included In The Ear Care Dog Kit?

Can I Use the Ear Care Dog Kit For My Puppy?

How Long Will The Ear Care Dog Kit Last?

Ear Care Dog Kit​

When Would I Use a Skin & Itch Care Dog Kit?

What Products Are Included In The Skin & Itch Care Dog Kit?

Can I Use The Skin & Itch Care Dog Kit On My Puppy?

How Long Will The Skin & Itch Care Dog Kit Last?

Skin & Itch Care Dog Kit

When Would I Use A First Aid Care Dog Kit?

What Products Are Included In The First Aid Care Dog Kit?

Can I Use The First Aid Care Dog Kit On My Puppy?

How Long Will The First Aid Care Dog Kit Last?

First Aid Care Dog Kit

Helpful Tips: Diarrhea Care Dog Kit

Helpful Tips: Ear Care Dog Kit

Helpful Tips: Skin & Itch Care Dog Kit

Helpful Tips: First Aid Care Dog Kit

Helpful Tips

MySimplePetLab Care Kits

Probiotic Soft Chews Product Facts & Benefits

Directions For Probiotic Soft Chews (Dogs)

Can I Give My Puppy Probiotic Soft Chews?

Probiotic Soft Chews

Fiber Soft Chews Product Facts & Benefits

Directions For Fiber Soft Chews (Dogs)

Can I Give My Puppy Fiber Soft Chews?

Fiber Soft Chews

MySimplePetLab Full Size Products

How Do I Delete My Account?Updated 3 months ago

While we're sad to see you go, we will respectfully honor a request to delete Personal Information.