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How Do I Create or Manage My Account?Updated 22 days ago

Create an account anytime at First, sign in (top menu bar) to create a username and password, then fill out required information.

We collect the least amount of Personal Information necessary to provide the MySimplePetLab service. Then add a pet (or multiple pets) and/or activate a test.

An account must be set up in order to activate a test. Having trouble? Chat with customer support at during normal business hours, email [email protected], or call 1-833-PET-TEST (1-833-738-8378).

Note that any personally identifiable information provided is subject to the MySimplePetLab Privacy Policy. The Privacy Policy is part of and incorporated into the MySimplePetLab Terms & Conditions.

If you've already created an account, you can sign in with your username and password, by clicking the top menu bar.

If you would like to change account information such as name or email address, please log into your account, click the menu bar, click your name and select "personal info" where you will see how to update this information.

Additional Questions? Chat us at, email [email protected], or call us at 833-PET-TEST (833-738-8378).

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