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My Pet's Ear Infection Test Is Negative!Updated 10 months ago

My pet's ear infection test is negative!

Great news! A negative test may require no other action in a healthy pet, however, if your pet is showing signs, we recommend further action.

The next steps after getting any results (negative or positive) depends on the reason for testing and the pet’s health situation, among other factors like pet medical history and lifestyle. customer support cannot provide pet-specific medical advice (e.g., treatment based on MySimplePetLab test result). While customer support is available by online chat at during normal business hours, emailing [email protected], or by calling 1-833-PET-TEST (1-833-738-8378), pet owners should contact a local or virtual veterinarian for pet-specific medical consultation.

MySimplePetLab is founded and guided by veterinarians . We believe in the value of the veterinary-client-patient relationship (VCPR) and encourage you to share your pet’s test results with one or more veterinarians for professional medical perspective and guidance; whether the results come back negative or positive.

Keep in mind that a test result is not the same as a veterinarian’s diagnosis. A diagnosis requires health history, physical exam findings, and maybe other tests to determine the safest and most effective treatment or prevention plan, tailored to your pet’s unique needs.

Additional Questions? Chat us at, email [email protected], or call us at 833-PET-TEST (833-738-8378).

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