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Trouble Collecting Sample for Ear Infection TestUpdated 8 months ago

Sometimes collecting an ear sample doesn’t go as planned.

Please see our video tutorial on how to collect an ear sample:

If you still cannot get the sample, chat with customer support at during normal business hours, email [email protected], or call 1-833-PET-TEST (1-833-738-8378). We will do our best to help.

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