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<h2 style="box-sizing: border-box; font-size: 1.5rem; font-weight: 300; line-height: 2.0625rem; margin: 1.25rem 0px 2.5rem; padding: 0px; font-family: arial, helvetica, sans-serif; color: rgb(51, 71, 91); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="you-can-reach-us-via-email-at-hellomysimplepetlabcom-by-phone-833-738-8378-or-chat-">You can reach us via email at <a data-fr-linked="true" href="mailto:Hello@MySimplePetLab.com,">Hello@MySimplePetLab.com,</a> by phone 833-738-8378, or chat. </h2><h2 style="box-sizing: border-box; font-size: 1.5rem; font-weight: 300; line-height: 2.0625rem; margin: 1.25rem 0px 2.5rem; padding: 0px; font-family: arial, helvetica, sans-serif; color: rgb(51, 71, 91); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="for-general-customer-service-call-833-738-8378-and-press-1-while-we-are-confident-in-the-safety-of-our-productsif-you-have-concerns-about-a-possible-reaction-call-833-738-8378-and-press-2-to-be-routed-to-our-product-safety-team-contact-your-veterinarian-directly-for-all-emergencies">For general customer service, call 833-738-8378 and press 1. While we are confident in the safety of our products,&#xA0;if you have concerns about a possible reaction, call 833-738-8378 and press 2 to be routed to our Product Safety Team. Contact your veterinarian directly for all emergencies.</h2><p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Normal business hours are Monday through Friday 8am - 4pm CT.<p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are closed on weekends and for major holidays. This will not affect the condition of your sample, but it may take longer to process it. We are closed for the following holidays: New Years Day Martin Luther King Jr. Day President&apos;s Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving Christmas Eve Christmas Day<p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; margin: 0px 0px 0.625rem; color: rgb(51, 71, 91); font-family: arial, helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Additional Questions?&#xA0;Chat us at <a href="http://mysimplepetlab.com/" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);" target="_blank">MySimplePetLab.com</a>, email <a href="mailto:hello@mysimplepetlab.com" rel="noopener" style="box-sizing: border-box; text-decoration: underline; color: rgb(45, 62, 80);">Hello@MySimplePetLab.com</a>, or call us at 833-PET-TEST (833-738-8378).

To connect with MySimplePetLab Customer Service, email  Hello@MySimplePetLab.com, or call 833-738-8378. Business hours are Monday-Friday 8am-4pm CST.

How Do I Contact MySimplePetLab?

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Roundworms In Dogs

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Dog Stool Learning Center

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Epithelial Cells In Dog Ears

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Ear Mites In Dogs

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Ear Infection Test

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Skin & Itch Facts

Epithelial Cells On Dog Skin

Yeast On Dog Skin

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Bacteria And Yeast Infections in Dogs

Dog Skin & Itch Learning Center

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Skin & Itch Test

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ClueJay Customers

MySimplePetLab Tests

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When Would I Use A Diarrhea Care Dog Kit?

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Diarrhea Care Dog Kit​

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Ear Care Dog Kit​

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Skin & Itch Care Dog Kit

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First Aid Care Dog Kit

Helpful Tips: Diarrhea Care Dog Kit

Helpful Tips: Ear Care Dog Kit

Helpful Tips: Skin & Itch Care Dog Kit

Helpful Tips: First Aid Care Dog Kit

Helpful Tips

MySimplePetLab Care Kits

Probiotic Soft Chews Product Facts & Benefits

Directions For Probiotic Soft Chews (Dogs)

Can I Give My Puppy Probiotic Soft Chews?

Probiotic Soft Chews

Fiber Soft Chews Product Facts & Benefits

Directions For Fiber Soft Chews (Dogs)

Can I Give My Puppy Fiber Soft Chews?

Fiber Soft Chews

Infected Ear Relief Product Facts & Benefits

Directions For Infected Ear Relief

Infected Ear Relief

MySimplePetLab Full Size Products

How Do I Contact MySimplePetLab?Updated 8 months ago

You can reach us via email at [email protected], by phone 833-738-8378, or chat.

For general customer service, call 833-738-8378 and press 1. While we are confident in the safety of our products, if you have concerns about a possible reaction, call 833-738-8378 and press 2 to be routed to our Product Safety Team. Contact your veterinarian directly for all emergencies.