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Does MySimplePetLab Provide Treatment Options?Updated 9 months ago

MySimplePetLab provides general education and advice for treatment options in MySimplePetLab Support under each specific test.

MySimplePetLab advises consulting with a veterinarian prior to administering any medication, even an over the counter (OTC) version, to make sure it will be safe and effective for your pet. Always read the medication administration directions carefully and be on the lookout for potential side effects (like vomiting) when any medication is administered.

MySimplePetLab does not recommend, prescribe, or dispense medications and customer support cannot provide pet-specific medical advice (e.g., treatment based on MySimplePetLab test result). While customer support is available by online chat at during normal business hours, emailing [email protected], or by calling 1-833-PET-TEST (1-833-738-8378), pet owners should contact a local or virtual veterinarian for pet-specific medical consultation.

MySimplePetLab is founded and guided by veterinarians and pet advocates. We believe in the value of the veterinary-client-patient relationship (VCPR) and encourage you to share your pet’s test results with one or more veterinarians for professional medical perspective and guidance; whether the results come back negative or positive.

Keep in mind that a test result is not the same as a veterinarian’s diagnosis. A diagnosis requires health history, physical exam findings, and maybe other tests to determine the safest and most effective treatment or prevention plan, tailored to your pet’s unique needs.

Additional Questions? Chat us at, email [email protected], or call us at 833-PET-TEST (833-738-8378).

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