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ClueJay Customers

Can I still use my ClueJay test? Am I able to upgrade to Hookworm FEC, Giardia, and/or PCR testing with a ClueJay test?

Can I Still Use My ClueJay Test?

Yes, any outstanding ClueJay tests & kits + lab fee are honored on MySimplePetLab.com

Can I Upgrade to a Hookworm FEC with a ClueJay Test?

Yes, this option is available on your test dashboard after test activation. This test is used for dogs that have tested positive for hookworms. Upgrades are available up to 7 days after results have been reported.

Can I Upgrade to Giardia and/or PCR Testing with a ClueJay Test?

Yes, this option is available on your test dashboard after test activation. Upgrades are available up to 7 days after results have been reported. Please log into your MySimplePetLab account, and use the upgrade link found in the results section.