Shipping & Delivery
How long does shipping and delivery take? Do you offer free shipping? What shipping options are available to my home?
Questions about your order, shipping, and delivery? We can help.
Enter the discount code at checkout. If you are purchasing through your phone, select "Show order summary" near the top of the cart and find the discount code box. Additional Questions? Chat us at MySimplePetLab.com, email [email protected], o
If something isn't right, please reach out to us immediately after your order has been placed and we will do whatever we can to make the requested changes. Chat us at MySimplePetLab.com, email us at [email protected] or call 833-738-8378.
If your address isn't right, please reach out to us immediately after your order has been placed and we will do whatever we can to make the requested changes. Chat us at MySimplePetLab.com, email us at [email protected] or call 833-738-8378.
Sign up for our Newsletter to stay up-to-date on all things MySimplePetLab, and any discounts or promotions!. Additional Questions? Chat us at MySimplePetLab.com, email [email protected], or call us at 833-PET-TEST (833-738-8378).
If a pet insurance company covers an equivalent test through a veterinarian, they should cover that same test through MySimplePetLab. However, coverage’s vary so please reach directly to your pet insurance company to inquire.
At this time MySimplePetLab does not offer consumer discounts for multiple pets or multiple tests. When you create your account though, indicate what other pets you care for so we can notify you when offers or discounts arise.
At MySimplePetLab, we stand by our products. We offer a Satisfaction Guaranty (the “Guaranty”) on the following terms:
MySimplePetLab.com accepts all major credit and debit cards (Visa, MasterCard, American Express, Discover, Diners Club)