Trouble Collecting Sample for Skin & Itch TestUpdated a month ago
Sometimes collecting a skin sample doesn’t go as planned.
Please see our video tutorial on how to safely swab your pet's skin:
If you still cannot get the sample, chat with customer support at MySimplePetLab.com during normal business hours, email [email protected], or call 1-833-PET-TEST (1-833-738-8378). We will do our best to help.